bdg

bdg App support

Contact
+91 7367591271

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely login. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To complete this process, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, click on "send OTP" again and allow sufficient time for it to arrive. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device and then download the latest version. This will allow you to log in and play with the updated app. Once installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, users cannot withdraw bonus money, only the funds earned from gaming activities. This means users can cash out their winnings from gaming, excluding any bonus amounts received.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit your KYC (Know Your Customer) details in this app, which includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all bank details. This will ensure a smooth and secure process for you. Saving this information in the app will help facilitate future transactions and verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process in as little as 30 minutes, but can also take up to 3 hours. However, there may be occasional delays with payments, resulting in a wait time of up to 24 hours. This can be a drawback for users who require faster payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are withdrawable. This means you can take out the money you win, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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